Tomorrow ServDes, the Service Design and Innovation conference, will start in Copenhagen. It is the premier research conference for exchanging knowledge within Service Design and service innovation studies.  Since I’m working in Denmarks capital this week, I am going for a quick visit and doing some trend scoping as well. If you will be there let me know. For those not able to attend,  this paper is an interesting read of what Service Design topics will be discussed. I especially liked the “Chaos generation managed through design thinking: A task model for the design professional”.

Source: ServDes


Design Thinking- The Movie

Design Thinking Documentary

Just got a glimpse of the new documentary: Design & Thinking
I’m curious how this documentary explains the journey and can add to a more professional crowd- aka my learnings of at least 10 yrs of putting DT into practise.
If you are in Berlin check out the screening at ITR8 or check the website:


Why Industrial Giants are turning to Design Thinking


Its a matter of survival… or in Dutch …’Het belang van de ervaring van de eindgebruiker, waar ontwerpers altijd mee bezig zijn, wordt eindelijk erkend. Het is inmiddels een belangrijke discussie in de bestuurskamers van bedrijven over de hele wereld.’ Read more here

Ref: FD

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New Year, New Trends


To bring 2016 off to a even better start.. here are some of my favourite trend overviews for this year, enjoy!

Customer Experience Trends for 2016: its all about pre-sales and after sales support, wearable tech, apps, and getting digital and personal.

The 15 Tech Trends 2016, curated by Frog, that will transform industries in 2016 and beyond.

Hyper Island Report, Changes of Tomorrow – Trends transforming society: in business, technology, talent, and behaviour. See the report below or download here

Changes Of Tomorrow_HyperIsland

Fjord Trends 2016: Trends impacting design and innovation

See the report below or download here



Thank You and Happy 2016!


2015 has been a great year for Trndmrkr on all fronts: worked on great projects, for wonderful clients. We traveled to new places to work with multi-talented people to find the latest insights in the fields of automotive, public transport, FMCG, food & health, retail, digital sales, privacy, workforce and sustainability. More about this here.

Thank you if you were part of it.

And if you would like to be… looking forward to hearing from you!

Drop me a line at


Writing: Gatekeepers & Crashers

Alchemy_ InfluencerCon

Together with a international group of multi-talented influencers andin particular philip mclinsey, I had the opportunity to write an article for the Alchemy report, supported by InfluencerCon. The focus of this issue was “Gatekeepers/Crashers: Thriving or Dying?” and is all about “revealing the true machinations behind culture, commerce and influence by bringing gatekeepers and gatecrashers face to face a modern day showdown”.

My contribution is about ‘Hacking’ The System, read more on this in the Alchemy report below or go to the site of Influencer Conference. Special thanks to Philip McKenzie, global curator of Influencer Conference, for bringing these people together.

Alchemy Report – Gatecrashers_keepers-1


Case: What if ….Blockchain?

paul_baran_1962_distributedBlockchain is a relative unknown concept for the most of us… but has an immense range of interesting applications, in finance, in digital sales and even in health. Therefore, Trndmrkr was asked to support in a workshop on this topic and its possibilities. To find out what Blockchain and Bitcoin actually pertains see this video below, the ‘Bitcoin Evangelie’ including an interview with Roger Ver (in Dutch), or the Ultimate Blockchain Reading List (Thanks Arno)


Workshop tools Hyper Island

tools 2015-08-2
I have been facilitating and organising a lot of creative workshops lately and its always a great help to have a look at the broad ‘ palet’ of tools available.Sharing is caring right so I will be posting some ‘toolboxes’ from several institutes that are public and I have enjoyed working with in the past. This week, I will start with the Hyper Island Toolbox- A resource kit you can use to apply creative collaboration and unleash potential in your team or organization.
I love the concepting exercise ‘ Mash- Up Innovation’ where you pick 3 cards: a human value, a technology and an existing service using data ( for example Jawbone sleep monitoring) and create a new product. Thinking of these 3 areas really sparks new ideas – we at one time thought of a new product ‘Feet Mittens’, socks that track your sleep pattern and warms your feet when the cold might wake you up- a brilliant product concept off course… who’s buying? \\

Here is the link to the Hyper Island toolbox


Jean-Luc Godard Supercut

Nous sommers la! Looking back at the icons of cinema, we cannot deny you this Jean-Luc Godard Supercut How stylish were his leading ladies and men(Anna karina and Jean-Paul Belmondo among them), and it will make you want to watch Une Femme et une femme all over again.

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